1. General Provisions
1.1 These General Terms and Conditions (hereinafter “GTC”) apply to all contracts for the purchase of goods concluded between the customer (hereinafter “Customer”) and KuchenGerat, Königsallee 68A, 37081 Göttingen, Deutschland (hereinafter “Seller”).
1.2 Deviating terms and conditions of the Customer shall not apply, unless expressly agreed to in writing by the Seller.
2. Conclusion of Contract
2.1 The presentation of products in the online shop constitutes a non-binding invitation to submit an offer.
2.2 By clicking on the “Order” button, the Customer submits a binding offer to purchase the selected goods.
2.3 The Seller shall confirm receipt of the order by email. This confirmation does not constitute acceptance of the offer. The contract comes into effect upon shipment of the goods.
3. Prices and Payment
3.1 The prices indicated in the online shop are final prices and include the applicable statutory VAT.
3.2 Payment can be made via PayPal.
4. Delivery and Transfer of Risk
4.1 Delivery shall be made to the delivery address specified by the Customer.
4.2 The risk of accidental loss or damage to the goods passes to the Customer upon transfer of the goods to the carrier.
5. Retention of Title
5.1 The Seller retains title to the goods until full payment of the purchase price.
6. Right of Withdrawal
6.1 Consumers have the right to withdraw from this contract within fourteen days without giving any reason.
6.2 The withdrawal period expires fourteen days after the day on which you or a third party designated by you, other than the carrier, acquires physical possession of the last good.
6.3 To exercise the right of withdrawal, you must inform us (KuchenGerat, Königsallee 68A, 37081 Göttingen, Deutschland, contact@kuchengerat.com) of your decision to withdraw from this contract by an unequivocal statement (e.g. a letter sent by post, fax or email). You may use the attached model withdrawal form, but it is not obligatory.
6.4 To meet the withdrawal deadline, it is sufficient for you to send your communication concerning your exercise of the right of withdrawal before the withdrawal period has expired.
7. Consequences of Withdrawal
7.1 If you withdraw from this contract, we shall reimburse to you all payments received from you, including the costs of delivery (with the exception of the supplementary costs arising if you chose a type of delivery other than the least expensive type of standard delivery offered by us) without undue delay and in any event not later than fourteen days from the day on which we are informed about your decision to withdraw from this contract. We will carry out such reimbursement using the same means of payment as you used for the initial transaction, unless you have expressly agreed otherwise; in any event, you will not incur any fees as a result of such reimbursement.
7.2 We may withhold reimbursement until we have received the goods back or you have supplied evidence of having sent back the goods, whichever is the earliest.
7.3 You shall send back the goods or hand them over to us, without undue delay and in any event not later than fourteen days from the day on which you communicate your withdrawal from this contract to us. The deadline is met if you send back the goods before the period of fourteen days has expired.
7.4 You shall bear the direct cost of returning the goods.
8. Warranty
8.1 The Seller provides the statutory warranty for the goods.
9. Liability
9.1 The Seller is liable for damages in accordance with the statutory provisions.
9.2 The Seller is liable for damages caused by intent or gross negligence.
9.3 The Seller is liable for damages resulting from the breach of a material contractual obligation, the fulfillment of which is essential for the proper execution of the contract and on the compliance with which the Customer regularly relies and may rely. Liability in this case is limited to foreseeable damages.
9.4 Liability for slight negligence and for guarantees shall be excluded.
10. Dispute Resolution
10.1 The place of jurisdiction for all disputes arising from this contract is the registered office of the Seller.
10.2 The contract is governed by the law of the Federal Republic of Germany.
11. Data Protection
11.1 The Seller collects and processes personal data of the Customer in accordance with the applicable data protection regulations.
11.2 The Customer agrees to the collection and processing of his personal data for the purpose of contract fulfillment.
11.3 Further information on data protection can be found in the Seller’s privacy policy.
12. Alternative Dispute Resolution
12.1 The European Commission provides a platform for online dispute resolution (ODR): http://ec.europa.eu/consumers/odr/.
13. Final Provisions
13.1 Should individual provisions of these GTC be or become invalid, the validity of the remaining provisions shall remain unaffected.
13.2 The contractual relationship between the Seller and the Customer is governed exclusively by German law.